Customer Invoicing

We can take care of invoicing for you on Quickbooks or other software if you prefer and can price up a bespoke invoicing solution for you. Most of our clients do their own invoicing, while others prefer to leave it to us - for example they may be in a growth phase and very stretched, or the VAT situation may be a little complicated depending on what they supply and to where.

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Debtor Management (chasing)

A debtor chasing schedule is a useful addition to your cashflow optimisation toolkit. Customers are chased at certain points, for example just before payment becomes due, when 5 days overdue and 10 days overdue. For our clients with a large amount of debtors we will usually do this in the first instance in a letter sent by email to keep costs low, these can be run in bulk using mailmerge so is probably less costly than you might imagine. Late payment charges and interest at 8% over the Bank of England base rate can also be added under the late commercial payment rules, or we can complete a statutory demand for payment on your behalf, which gives the debtor 21 days to either pay you or to agree a payment plan with you. This is a good area to outsource because (1) it ensures that the chasing takes place and (2) it removes you from any conflict with your customers, although generally late-payers do accept that they ought to pay.